OneBet47 handles every member's personal information with the same care we apply to their winnings. These six commitments define how we approach your privacy.
OneBet47 collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with our licensing obligations. We do not collect information "just in case" — every data field we request has a specific, documented purpose.
OneBet47 does not sell, rent, or trade your personal information to third-party marketing companies, data brokers, or advertisers. Your data is used solely to operate and improve your experience on our platform. We share data with third parties only where it is strictly necessary and legally required.
All personal data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is encrypted using industry-standard protocols and stored on access-controlled infrastructure.
You have meaningful, exercisable rights over your personal data — including the right to access the information we hold about you, the right to request corrections, and the right to request deletion in applicable circumstances. We respond to verified data requests within a reasonable timeframe.
We do not keep your data indefinitely. Retention periods are set in accordance with our licensing obligations (typically 5–7 years for transaction and KYC records) and deleted or anonymised once those periods expire. We review our data holdings regularly to ensure we are not holding information we no longer need.
In the unlikely event of a data security incident that poses a risk to your rights and freedoms, OneBet47 will notify affected Members promptly and transparently, in accordance with our legal obligations. We maintain an incident response plan and conduct regular security audits to minimise risk.
This Privacy Policy (hereinafter referred to as "the Policy") sets out the basis on which OneBet47 (hereinafter referred to as "the Company", "we", "us", or "our") collects, processes, stores, shares, and safeguards the personal data of individuals (hereinafter referred to as "Members", "Users", "you", or "your") who access or use the online gaming platform operated at onebet47.cam (the "Platform").
OneBet47 is committed to processing personal data in a manner that is lawful, fair, transparent, and consistent with applicable international data protection principles. We recognise that privacy is a fundamental right and that the trust you place in us when sharing your personal information carries significant responsibility.
This Policy applies to all personal data collected in connection with your use of the Platform, including during registration, identity verification, deposits and withdrawals via Malaysian payment channels (such as DuitNow, FPX, Touch 'n Go eWallet, and Maybank), gameplay, bonus participation, and customer support interactions.
Please read this Policy carefully and in its entirety before creating an account or using the Platform. By registering an account on onebet47.cam, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions.
This Policy was last updated on 1 January 2026. We may amend this Policy from time to time — the most current version will always be accessible at onebet47.cam/privacy-policy. Continued use of the Platform following the publication of amendments constitutes your acceptance of the updated Policy.
For the purposes of this Policy, the following terms shall have the meanings set out below:
OneBet47 acts as the Data Controller in respect of all personal data collected from Members using the Platform. The Company operates under international gaming licensing and is responsible for ensuring that all personal data processed in connection with the Platform is handled in accordance with applicable data protection law and this Policy.
Data Controller: OneBet47
Platform: onebet47.cam
Privacy Contact: [email protected]
For all data protection enquiries, please email the above address with the subject line "Data Protection Enquiry". This email address is displayed as plain text — please type it manually into your email client.
The categories of personal data collected by OneBet47 vary depending on the nature of your interaction with the Platform. The following sets out the principal categories of data we collect:
We do not intentionally collect Special Category Data. However, if you voluntarily disclose health-related or other sensitive information in the context of a responsible gambling request (such as a self-exclusion supported by medical documentation), such information will be treated with enhanced confidentiality and processed solely for the purpose of administering your responsible gambling measures.
We collect personal data through the following primary channels:
OneBet47 processes personal data only where there is a valid legal basis for doing so. The following table sets out the principal purposes for which we process your personal data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the service you have requested |
| Identity verification (KYC) | Legal obligation — required by our licensing and anti-money laundering obligations |
| Processing deposits and withdrawals | Performance of contract — necessary to execute payment transactions |
| Fraud prevention and security monitoring | Legitimate interests — protecting the platform and its members from fraudulent activity |
| Customer support communications | Performance of contract — necessary to respond to your requests and resolve issues |
| Responsible gambling tools and monitoring | Legal obligation / legitimate interests — protecting player welfare |
| Promotional communications and bonus offers | Consent — sent only to Members who have opted in to marketing communications |
| Regulatory reporting and compliance | Legal obligation — required by our licensing authority and applicable law |
| Platform analytics and improvement | Legitimate interests — improving the Member experience and platform performance |
Where we rely on legitimate interests as our legal basis for processing, we have conducted a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You have the right to object to processing based on legitimate interests — see Section 12 for details.
OneBet47 does not sell your personal data to any third party. We share personal data with third parties only in the following limited circumstances, and only to the extent necessary for the specified purpose:
All third-party Data Processors engaged by OneBet47 are required to process personal data only on our documented instructions, to maintain appropriate security measures, and to comply with applicable data protection law.
As an internationally licensed online gaming platform, OneBet47 may transfer personal data to jurisdictions outside of Malaysia, including the jurisdiction in which our licensing authority is located and jurisdictions where our third-party service providers operate.
Where personal data is transferred internationally, we take steps to ensure that adequate protections are in place, including through the use of contractual safeguards (such as standard contractual clauses), transfer to jurisdictions that provide an adequate level of data protection, or other lawful transfer mechanisms.
If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact us at the address provided in Section 17 of this Policy.
OneBet47 retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account our legal, regulatory, and contractual obligations. The following indicative retention periods apply:
Following expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification. Certain data may be retained for longer periods where required by specific legal proceedings, regulatory investigations, or other overriding legal obligations.
OneBet47 implements a comprehensive suite of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:
While we apply robust security measures, no transmission over the internet or method of electronic storage is 100% secure. Members are encouraged to protect their own accounts by using strong, unique passwords and enabling two-factor authentication. If you suspect your account has been compromised, contact our support team immediately.
The OneBet47 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session integrity, prevent fraud, and gather anonymous usage analytics. Cookies are small text files stored on your device when you access our Platform.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the Platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Subject to applicable law and our legitimate regulatory obligations, OneBet47 recognises and will endeavour to honour the following data subject rights:
| Right | Description |
|---|---|
| ACCESSRight of Access | You have the right to request a copy of the personal data we hold about you and information about how we process it. We will respond to verified access requests within 30 days. |
| CORRECTRight to Rectification | If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please note that certain data (such as your verified identity information) cannot be unilaterally altered after KYC completion. |
| DELETERight to Erasure | You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for its original purpose. This right is subject to limitations where we are required to retain data for legal, regulatory, or contractual reasons. |
| RESTRICTRight to Restriction | You have the right to request that we restrict processing of your personal data in certain circumstances, such as while a dispute about the accuracy of the data is resolved. |
| PORTABILITYData Portability | Where technically feasible, you may request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format. |
| OBJECTRight to Object | You have the right to object to processing of your personal data based on legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights. |
| WITHDRAWWithdraw Consent | Where processing is based on consent (such as marketing communications), you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal. |
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request", providing sufficient information to verify your identity before we can action the request. We will respond within a reasonable period, typically within 30 days.
The OneBet47 Platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, provide personal data, or use the Platform in any capacity.
If the Company becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental consent, we will take immediate steps to delete that data and close the associated account. If you believe we may have inadvertently collected data from a minor, please contact us immediately at [email protected].
Parental Controls: OneBet47 encourages parents and guardians to make use of internet filtering and parental control software to prevent minors from accessing gambling websites. If you are concerned that a minor in your household may be accessing the Platform, please contact our support team immediately — we will take prompt action to restrict access.
The Platform may display references to third-party services, payment providers, or responsible gambling organisations. This Policy applies solely to the personal data processed by OneBet47 in connection with the Platform. It does not extend to any data processing conducted by third parties on their own platforms or through their own services.
When you use a third-party payment service (such as Touch 'n Go eWallet, Boost, GrabPay, or your Maybank online banking portal) to fund your account, the personal data you provide to that service provider is governed exclusively by that provider's own privacy policy. OneBet47 receives only the transaction confirmation data necessary to credit your account and has no visibility into or control over the data practices of third-party payment providers.
Similarly, if you voluntarily contact a third-party responsible gambling organisation mentioned in connection with our responsible gambling programme, such as Talian Kasih or GamCare, any personal data you provide to those organisations is governed entirely by their own privacy policies and is outside the scope of OneBet47's data processing activities.
OneBet47 may send promotional communications — including information about new games, upcoming sports betting events such as EPL fixtures or Liga Super Malaysia matches, bonus offers, and platform updates — to Members who have explicitly opted in to receive such communications at the time of registration or subsequently through their account settings.
We will not send marketing communications to Members who have not provided affirmative consent, and we will never sell your contact details to third-party marketers. You may withdraw your consent to receive marketing communications at any time by:
Please note that withdrawing consent for marketing communications will not affect your receipt of transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are necessary to operate your account.
OneBet47 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform functionality. The date of the most recent revision is displayed prominently at the top of this page.
Where changes to this Policy are material — meaning they significantly affect how we process your personal data or alter your rights — we will notify active Members via email to the address on record and/or via a prominent notice on the Platform prior to the changes taking effect.
We encourage you to review this Policy periodically to stay informed of how we protect your information. Your continued use of the Platform following the effective date of any revision constitutes your acknowledgement and acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which OneBet47 processes your personal data, please contact us using the details below:
Privacy Enquiries:
Email: [email protected]
Subject Line: "Privacy Policy Enquiry"
Data Rights Requests:
Email: [email protected]
Subject Line: "Data Rights Request"
Please note: these email addresses are displayed as plain text for security reasons. Type them manually into your email client — they are not clickable links.
We take privacy complaints seriously. Upon receipt of a complaint, we will acknowledge it within 5 business days and aim to provide a substantive response within 30 days. Where we are unable to resolve a complaint to your satisfaction, you may have the right to refer the matter to the data protection authority or supervisory body with jurisdiction over our operations, depending on your location.
If you have concerns specifically about responsible gambling or your account, please visit our Responsible Gambling page for dedicated resources and support options.
Your personal data is handled with the same integrity we bring to every aspect of our platform. Explore live casino, sports betting, and 1,200+ games — knowing your information is always protected.
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